TESTIMONIALS


American Rehabber’s number one goal is total customer satisfaction.  We begin every project with a focus on meeting the client’s needs.  From pre-project planning to punch list completion, we feel it is our obligation to ensure that each and every client is satisfied with the work we have performed.  As a direct result of this philosophy we often receive compliments on our work.  It makes us proud to hear our clients speak so highly of us.

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"My Dear Chris,

You and your people are to be commended.  It was a great pleasure meeting and working with you.  I can't praise you too highly."

Customer Survey Response from Neil & Gloria Manus - Lincoln Park Homeowner

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"American Rehabber performed flawlessly in gut-renovating our 1880's Victorian home.  Our project was large and required a lot of skills and coordination.  Construction is never perfect but whenever I brought up any issues they were always addressed to my satisfaction.   They permformed better than I could have anticipated on the restoration aspects of the job which were the most skill demanding as well as when required to replace the old with the new.  They came in on time, on budget and were very accomodating when the project required changes along the way.  They really went the extra mile to make us happy."

Customer Survey Response from Larry & Hyla Finn - Lincoln Park Homeowner

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“I chose American Rehabber for several reasons.  You sent two people to the original meeting to understand what I wanted.  Everyone else sent one.  That showed me your interest in winning my business.  Your estimates were returned in a timely fashion and were very detailed.  I could see exactly what you were going to do and what each piece would cost.  Your estimated time frame seemed more realistic.  You set my expectations right to begin with and then finished on the short end of your estimate rather than on the long end.  That's a good way to manage expectations!  Promise as little as possible and over deliver!”

"I am very happy with your proactive communication and that I was able to reach Pete and Chris pretty much any time I wanted to with questions.  Larry made the suggestion to replace existing hardwood in my new room rather than inter-lace new hardwood into the existing.  I'm not sure if I would've noticed after the sanding & finishing, but I was very happy with the suggestion and it looks great.”

"From start to finish, American Rehabber provided very professional service.  The workers did great work and the project manager kept them moving on schedule (if not ahead of schedule) and on budget.  My project involved tearing down a wall, building new walls and a new floor, electrical, HVAC, and hardwood refinishing. The work was great quality, on time, and on budget.  I plan to use them again for future work."

Customer Survey Response from Greg Swallow - Wrigleyville Condominium Resident

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"You did our neighbor's unit and we met you then, even got an estimate on remodeling 3 bathrooms--but it was too high.  In hind sight, I wish I'd used you.  We have many problems from the cheaper work.  So when we decided to do the kitchen, you were the first estimate I requested.”

"Rick and crew were terrific. Rick is meticulous and helpful--even suggesting better ideas, more user-friendly changes.  Plus they are all really great workers and people.”

"Despite our last minute request for a sudden, speedy job, you managed to get a great crew there to fit our schedule.  Their work was right on time.  Everybody got right back to me ASAP.”

"You did a beautiful job.  It's a pleasure to walk in our kitchen each day.  You went the extra mile for us and we are truly grateful.  You guys are the best!"

Customer Survey Response from Roma Wehde – Lake Shore Condominium Resident

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"Thanks for all the great work.  We are very happy with how things are turning out.  Will and Marion have been outstanding.  If you could leave some of your business cards for me, I would love to pass along your name to interested parties."

Laurie Berg – Hinsdale Homeowner

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“Chris and his team have restored my faith in human integrity.”  

Monica Mori – Lake Shore Condominium Resident

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"We had been dreading the whole experience since we had never had any rehab work done and had heard various horror stories from friends.  But it actually turned out to be a positive experience.  Those who did the work were true professionals, answered all questions and completed the job sooner than had been expected.  We are so pleased.  Thank you."

Customer Survey Repsonse from Dave & Meg Ward - South Loop Condominium Residents

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"I am so happy with my finished project.  Throughout the whole process Chris, Pete, Nikki and Rick always knew exactly what was going on and dealt with every query right away.  They made the experience enjoyable as opposed to traumatic.  They are a great team."

Customer Survey Repsonse from Delphina Worsley - Downtown Condominium Resident

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"Chris and Pete have given me a new appreciation for how hard the contracting business can be.  In addition, they have changed my opinion of the traditional flaky contractor."

Customer Survey Response from Ray Scheppach - Lincoln Park Homeowner

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"American Rehabber did both my bathroom and kitchen and did a wonderful job.  The quality of work is top notch and communications are always easy and questions are answered within 24 hours.  American Rehabber is a step above the rest."

Customer Survey Response from Mary Schoder - South Loop Condominium Resident

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"American Rehabber not only did a wonderful job on my kitchen but they were pleasant to work with and kept strong lines of communication throughout the project.  There were no surprises and that was great."

Customer Survey Repsonse from Laura Howdle - Lincoln Park Condominium Resident

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"Our kitchen remodleing went smoothly and turned out beautifully thanks to the American Rehabber team.  The staff was repsonsive and patient with our requests.  The procurement service was very helpful and helped keep us on track.  The workmanship was excellent and the team worked closely with us to ensure that we were happy with everything from the sixe of the granite overhang to the layout of the backsplash tile.  The systems you have put in place to assist and communicate with your clients work very well and it was a pleasure to work with you on this project.  I hardly even knew you were here even though I work from home.  Thanks for a job well done."

Customer Survey Repsonse from Rena Cohen - Highland Park Homeowner

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"The kitchen project American Rehabber did for me looks more like it belongs in a magazine than in my house.  It makes the rest of the rooms in my house look very shabby in comparison."

Customer Survey Response from Mike McCalley - Edgewater Condominium Resident

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"When we first decided to add an addition to our house we were so excited.  Then we were flooded with friends and neighbors telling us their horror stories about projects -  It will take 4 to 6 months longer than what your contractor tells you. Your house will be filthy and a mess - you should just move out until its done and so on.  None the less we went forward and hired AR on one neighbors strong referral.  We could not have been happier with our decision.  AR never misrepresented themselves on the completion date or cost and were in constant communication with us throughout our project.  The entire crew was polite, clean and always respected our home.  The finished project is even better than what we imagined and we look forward to working with AR on our next big project."

Customer Survey Rsposnse from the Grohe Family - Bucktown Homeowner

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CUSTOMER SURVEY

We would like to hear about your experience with American Rehabber.  Click on the link to take our customer survey.